Effective October 6, 2026
Privacy Policy
The short version: we collect only what you send us, use it to work with your practice, never sell it, and delete it when you ask.
Who we are
HJ Dental Lab LLC is a digital dental laboratory in the Boston area, working with dental practices across the United States. This policy covers hjdentallab.com. Questions about it go to hello@hjdentallab.com, or by mail to HJ Dental Lab LLC, 550 N Main St, Suite 1, Attleboro, MA 02730.
What we collect
Only what you choose to send us through the contact and partner forms: your name, email address, phone number, practice name, and your message.
This website does not use advertising or analytics cookies, and does not track you across other sites. Our hosting provider keeps standard server logs (such as IP address and pages requested) for security and reliability.
Patient information
Please do not send patient names, images or clinical details through this website. Case files and prescriptions are submitted through our secure case portal, which is covered by a business associate agreement (BAA) under HIPAA. Anything patient-related that arrives through a website form is deleted.
How we use it
To reply to you, to set up and support your practice's account, and to keep a record of our working relationship. We do not sell or rent your information, and we do not use it for anyone else's marketing.
Who we share it with
Only the service providers that run our business, each limited to the purpose they serve:
- Vercel: hosts this website.
- HubSpot: our customer relationship records.
- Slack: internal alerts so our team sees new messages promptly.
- Google Workspace: our email.
We may also disclose information when the law requires it.
How long we keep it
For as long as we are in contact or working together, and after that only as long as needed for our records or legal obligations. Ask us to delete it at any time.
Your choices
You can ask to see, correct or delete the information we hold about you, or ask us to stop contacting you, by emailing hello@hjdentallab.com. We will act on it within 30 days.
Security
Information is sent to us over encrypted connections and held only in accounts protected by sign-in and two-step verification. No system is perfectly secure, and we will tell you promptly if a problem affects your information.
Children
This site is for dental professionals. It is not directed at children, and we do not knowingly collect information from anyone under 16.
Changes
If we change this policy we will update the date at the top of this page. Significant changes will be noted here.
Contact us with any question about this policy.